A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
12,000 - 18,000 /महीना
A Business Studio
मॉल रोड, कानपुर
सेल्स / बिज़नेस डेवलपमेंट में 1 - 4 वर्षो का अनुभव
फुल टाइम
Position: Client Relationship Manager (CRM)
Working Days: 6 Days
Qualification: Graduation Mandatory
Key Responsibilities
• Data abstraction & business generation
• Build & maintain strong relationships with existing & new clients
• Manage client retention & satisfaction
• Client coordination, onboarding & service explanation
• Schedule virtual and physical meetings with clients
• Handling customer queries & providing solutions
• Maintaining CRM database, reports & documentation
• Support sales team in execution & deal closures
• Creation of sales reports on Excel / Email Communication
Required Experience
• Minimum 2+ years of experience in Service Based Company
• Basic knowledge of E-commerce services (Amazon/Flipkart/Meesho/eBay etc.)
• Experience in client servicing or account management preferred
Key Skills
• Good communication & interpersonal skills
• Strong relationship & negotiation skills
• MS Excel, Email drafting & reporting skills
• Problem solving & customer-centric mindset
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