A result-driven and persuasive Telecaller / Education Counsellor with a strong ability to connect with students and guide them toward the right career choices. Skilled in handling inbound and outbound calls, understanding student requirements, and providing tailored counselling for courses, certifications, and career paths.
Possesses excellent communication, relationship-building, and conversion skills with a focus on delivering a seamless counselling experience. Adept at explaining complex course structures in a simple manner, addressing queries, handling objections, and ensuring high enrolment rates.
Experienced in lead management, follow-ups, and maintaining CRM records while working closely with sales and academic teams to achieve organizational goals. Committed to helping students make informed decisions while contributing to revenue growth and customer satisfaction.
Key Skills
Student Counselling & Career Guidance
Telecalling (Inbound & Outbound)
Lead Conversion & Follow-ups
Course Explanation & Pitching
CRM Management
Objection Handling
Communication & Interpersonal Skills
Sales & Target Achievement