The Counsellor is responsible for guiding students in choosing the right educational programs, handling admission inquiries, and supporting them throughout the enrollment process. The role involves understanding students’ goals, providing accurate course information, and ensuring excellent communication between the institute and students.
Counsel students and parents about academic programs, career paths, and course offerings.
Handle walk-ins, phone calls, and online inquiries efficiently and professionally.
Convert leads into admissions through effective communication and follow-up.
Maintain and update student records, inquiry logs, and admission databases.
Coordinate with marketing and academic teams for events, seminars, and promotional activities.
Conduct presentations, webinars, or orientation sessions for prospective students.
Provide guidance on career options, course eligibility, and placement opportunities.
Ensure targets for student admissions and conversions are achieved.
Follow up with enrolled students to ensure satisfaction and retention.