A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 18,000 /महीना
Future Vision
उद्योग विहार फेज V, गुडगाँव
सेल्स / बिज़नेस डेवलपमेंट में 6 - 12 महीने का अनुभव
फुल टाइम
The Call Quality Analyst will listen to call recordings and give feedback to help improve call quality and customer communication.
Listen to recorded calls every day.
Check whether the call was handled properly.
Identify mistakes or areas for improvement.
Give simple and clear feedback to the callers.
Share call review details with the team.
Help improve overall call quality.
Good listening skills.
Basic communication skills.
Ability to understand and point out issues clearly.
Attention to detail.
Basic computer knowledge.
