INTERNATIONAL CALL CENTRE EXECUTIVES
Position: International Call Centre Executive
Experience: Minimum 2+ Years Mandatory
Process: International Voice Process
Employment Type: Full-Time
Job Description
We are looking for experienced and confident International Call Centre Executives to join our team and handle communication with international customers/clients.
The ideal candidate should have strong English communication skills, a professional approach, and prior experience handling international voice processes.
Key Responsibilities
Handle inbound and/or outbound calls with international customers/clients.
Communicate professionally and effectively in English.
Understand customer requirements and provide appropriate information/support.
Maintain call quality and achieve assigned performance targets.
Follow process guidelines, scripts and quality standards.
Maintain accurate customer and call records.
Handle customer queries professionally and ensure a positive customer experience.
Eligibility
Minimum 2+ years of experience in an International Call Centre / BPO is mandatory.
Candidates with less than 2 years of relevant international call-centre experience will not be considered.
Excellent verbal communication skills in English.
Good listening and interpersonal skills.
Comfortable working with targets and performance-based metrics.
Basic computer knowledge.
Candidates should be professional, punctual and customer-focused.
What We Offer
Competitive salary based on experience and interview performance.
Professional work environment.
Growth and career development opportunities.
Opportunity to work with international clients/processes.
Important: Only candidates with 2+ years of relevant International Call Centre/BPO experience should apply.