Company: The House of Dreams
Location: Ujjain, Madhya Pradesh
Department: Sales & Business Development
Job Type: Full-Time
About The House of Dreams
The House of Dreams is an architecture and design firm specializing in creating thoughtfully designed residential and commercial spaces. We are looking for an enthusiastic and confident Telecaller / Telesales Executive to connect with potential clients and generate qualified leads for our architectural and interior design services.
Job Responsibilities
Make outbound calls to potential clients from provided leads and databases.
Introduce The House of Dreams and explain our architecture, interior design, and related services.
Understand customers' requirements, budget, location, and project timelines.
Generate and qualify leads for residential and commercial projects.
Follow up regularly with prospective clients through calls and WhatsApp.
Schedule meetings or site visits with interested clients for the design/sales team.
Maintain accurate records of calls, leads, follow-ups, and client requirements.
Convert enquiries into appointments and potential business opportunities.
Build a positive relationship with prospective clients through professional communication.
Coordinate with the design and sales team to ensure smooth lead handover.
Achieve monthly calling, lead-generation, and appointment targets.
Requirements
Good communication skills in Hindi; basic English communication is preferred.
Confident, polite, and persuasive telephone manner.
Prior experience in telecalling, telesales, customer support, real estate, architecture, interiors, or a related field is an advantage.
Freshers with good communication and convincing skills can also apply.
Basic knowledge of WhatsApp, MS Excel/Google Sheets, and CRM tools is preferred.
Ability to handle customer questions and objections professionally.
Target-oriented and self-motivated.
Preferred Candidate
Female/Male candidates with a pleasant and confident personality.
Candidates who are comfortable making a high volume of calls.
Someone who enjoys speaking with people and building client relationships.
Experience in real estate, construction, architecture, interior design, or home renovation will be an added advantage.
Key Performance Indicators (KPIs)
Number of calls made per day.
Qualified leads generated.
Follow-ups completed.
Client meetings/site visits scheduled.
Lead-to-appointment conversion.
Contribution toward monthly sales targets.