JUST CONNECT
AI-powered omnichannel communication platform (www.justconnect.biz)
Pre-Sales Specialist
Solution consulting | Demos, PoCs & technical proposals for enterprise deals
Location: Hyderabad
Openings: 1
Experience: 2-3 years (Pre-sales / Solutions)
Employment: Full-time
Industry: CPaaS / Cloud Telephony / Conversational AI
Qualification: B.Tech preferred
About Just Connect
Just Connect is an AI-powered, cloud-native omnichannel communication platform helping businesses engage customers through Cloud Telephony, IVR, AI Voice Bots, WhatsApp Business API, SMS and RCS - from one platform, integrated with the CRMs and helpdesks they already use.
Role Summary
Be the technical partner to our enterprise sales team. You will understand customer communication challenges, design the right solution on the Just Connect platform, run compelling demos and PoCs, and create the proposals that help us win deals.
Key Responsibilities
Run discovery sessions to understand customer workflows, call/message volumes, integrations and success criteria.
Translate requirements into solution designs, call flows, architecture diagrams and scope documents.
Deliver tailored demos of Cloud Telephony, IVR, AI Voice Bots, WhatsApp Business API, SMS and RCS.
Plan and support Proof-of-Concepts, feasibility assessments, RFP/RFQ responses and commercial bid discussions.
Coordinate CRM/helpdesk integrations, APIs and webhooks with product, technical and delivery teams.
Handle technical objections, security/compliance questions and ensure clean handover to delivery post-closure.
Build reusable demo scripts, proposal templates and solution collateral; share market and product feedback.
How Success Is Measured
Demo-to-proposal and PoC-to-win conversion on supported deals.
Turnaround time and quality of proposals, RFP responses and solution documents.
Smooth handovers with no scope gaps at implementation.
Must-Have
2-3 years in pre-sales, solution consulting or technical sales for SaaS/telecom products.
Working knowledge of cloud telephony, VoIP/SIP, IVR, CPaaS, messaging or conversational AI.
Understanding of REST APIs and webhooks.
Excellent presentation, documentation and customer-facing communication.
Good-to-Have
Hands-on with CRM integrations - Zoho, Salesforce, HubSpot, Freshdesk.
Exposure to WhatsApp Business API, RCS, AI voice bots or LLM-based solutions.
Experience with RFPs for enterprise or government customers.
What We Offer
Competitive salary + performance-linked incentives.
Hands-on work with AI Voice Bots and next-generation messaging (RCS, WhatsApp).
Clear growth path to Solutions Architect / Pre-Sales Lead.