Lead Generation & Sales
Identify potential customers for maternity, newborn, baby, birthday, family, and wedding photography.
Follow up with inquiries and convert potential leads into confirmed bookings.
Achieve monthly sales targets and contribute to business growth.
2. Client Communication & Relationship Management
Respond promptly to customer inquiries through calls, WhatsApp, social media, and email.
Understand clients' photography requirements, preferences, and budgets.
Explain photography packages, pricing, offers, and services to prospective clients.
Maintain professional relationships with existing and prospective customers.
3. Booking & Sales Coordination
Maintain accurate records of leads, follow-ups, client discussions, and confirmed bookings.
Coordinate with the photography team to ensure smooth communication before and after bookings.
Track inquiries, conversion rates, and sales performance.
Maintain a database of prospective and existing clients.
Required Skills & Qualifications
Bachelor's degree in Business Administration, Marketing, Sales, or a related field preferred.
1–3 years of experience in sales, business development, or client servicing preferred.
Excellent communication and negotiation skills.
Confidence in handling phone calls, WhatsApp inquiries, and customer meetings.
Basic understanding of Instagram, Facebook, and digital marketing.
Strong follow-up skills and a customer-focused approach.
Ability to work independently and achieve sales targets.
Proficiency in MS Excel, Google Sheets, or CRM tools is an advantage.
Preferred: Experience in photography studios, wedding planning, event management, luxury retail, or other customer-facing businesses.
Key Performance Indicators (KPIs)
Number of qualified leads generated.
Inquiry-to-booking conversion rate.
Monthly revenue and booking targets achieved.
Follow-up efficiency and response time.
Repeat bookings, referrals, and customer satisfaction.
Number of successful business collaborations established.