A Sales & Renewal Executive is responsible for maintaining strong customer relationships, driving sales growth, and ensuring timely renewal of products or services. The role involves engaging with existing customers, identifying their needs, presenting suitable solutions, and securing contract or subscription renewals. The executive also works to generate new business opportunities, achieve sales targets, and provide excellent customer service to enhance customer satisfaction and retention. Responsibilities Manage customer accounts and maintain long-term relationships. Contact customers regarding upcoming renewals and contract extensions. Identify upselling and cross-selling opportunities. Achieve monthly and quarterly sales and renewal targets. Address customer inquiries and resolve concerns promptly. Maintain accurate records of customer interactions and sales activities. Coordinate with internal teams to ensure smooth service delivery. Prepare sales reports and renewal forecasts.