Key responsibilities:
1. Managing student calls, follow-ups, and maintaining communication logs.
2. Coordinating and scheduling parent meetings and feedback sessions.
3. Handling walk-in and online student queries with professionalism and empathy.
4. Supporting students in resolving academic or class-related issues.
5. Collaborating with faculty and the operations team for seamless batch management.
6. Assisting in basic video editing for student communication & promotional content.
7. Maintaining student attendance, progress, and support dashboards.
8. Coordinating center-based activities like workshops, demos, etc.