Job Description: Academic Counselor – JEE/NEET Courses (Ed-Tech)

About the Role:

We are seeking a motivated and empathetic Academic Counselor to join our team. You will play a key role in guiding students and parents through their journey of choosing the right JEE/NEET preparation courses on our platform. Your primary responsibility will be to understand student aspirations, academic background, and challenges, and counsel them effectively to help increase enrollments and build trust.

Key Responsibilities:

1. Student Counseling & Guidance

• Connect with prospective students and parents via calls, chats, or video meetings.
  
  

• Understand students' academic background, strengths, weaknesses, and career goals.
  
  

• Provide detailed information about JEE/NEET courses, study plans, features, pricing, and benefits.
  
  

• Recommend the most suitable courses and learning paths based on student needs.
  
  

2. Sales & Enrollment

• Convert prospects into enrolled students by explaining course value and addressing doubts.
  
  

• Achieve monthly/quarterly enrollment targets.
  
  

• Assist in the admission process, including documentation and fee collection (if applicable).
  
  

• Follow up regularly with leads and maintain engagement till enrollment.
  
  

3. Product Knowledge & Updates

• Stay updated with the latest JEE/NEET syllabus, exam patterns, and competitive landscape.
  
  

• Keep abreast of all product features, offers, and updates to effectively communicate them.
  
  

4. Relationship Management

• Build rapport and long-term relationships with students and parents.
  
  

• Provide post-enrollment support and coordinate with academic teams to ensure smooth onboarding.
  
  

• Handle objections and concerns empathetically to ensure a positive experience.
  
  

5. Collaboration & Reporting

• Coordinate with sales, marketing, and academic teams for feedback and improvements.
  
  

• Maintain accurate records of counseling sessions, leads, and enrollment status in the CRM system.
  
  

• Provide regular reports on counseling activities and sales progress.
  
  

Key Performance Indicators (KPIs):

• Number of student consultations conducted.
  
  

• Conversion rate from counseling to enrollment.
  
  

• Student satisfaction and feedback.
  
  

• Timely follow-ups and lead closure rate.

About Us:

Founded in 2014, Vedantu emerged as a visionary in the ed-tech space, pioneering the shift towards online education in India. Our name, derived from 'Veda' (knowledge) and 'Tantu' (network), reflects our mission: to create a vast network of knowledge accessible to all. We embarked on a journey to transform the educational landscape, leveraging technology to make quality education available, affordable, and personalized.

🌐 Our Online Legacy:

Over the years, Vedantu has established itself as a leader in live online tutoring. We connect India's top teachers with students across the nation in a LIVE interactive e-classroom. Our platform, powered by innovative technology, includes features like a 2-way interactive whiteboard, live audio, and video feeds, ensuring a highly engaging and effective learning experience. We pride ourselves on offering personalized education, adapting to the unique needs and learning pace of each student.

🏫 Expanding to Offline Centers:

With 18 years of experience of founders across Online and Offline, Vedantu has extended its educational prowess to offline learning by establishing centers in over 20 cities. These centers embody our commitment to making quality education accessible to every student combining the best of online and offline. Equipped with state-of-the-art technology and fostering the same caliber of interactive and personalized learning as our online platforms, these centers provide students with the best of both worlds.

🔍 Our Mission and Vision:

Our vision at Vedantu is to inspire students globally to discover their true potential, creating #ImpactAtScale. Our mission is to provide transformative learning experiences that inspire every student, breaking down all barriers to education, ensuring accessibility anytime, anywhere. We are committed to #CreateVOW Experiences, fostering an environment where students feel loved, inspired, and cared for. Our focus is on delivering measurable and significant #Outcomes for each learner. Whether it's online or offline, our goal is to surpass conventional learning methods, offering top-notch education that empowers every child to achieve their fullest potential, regardless of their circumstances.

Read more: vedantu.com/culture

📈Looking Ahead:

As we continue to grow and evolve, Vedantu remains dedicated to innovating and expanding our educational offerings. Our journey from an online pioneer in 2014 to a hybrid model with a strong offline presence marks just the beginning of our endeavor to redefine education in India and beyond.

VEDANTU LEADERS

Vedantu`s founders Vamsi Krishna, Anand Prakash, and Pulkit Jain did their first venture in education, Lakshya, in 2006 which later got acquired by a listed company called MT Educare (Mahesh Tutorials) in 2012. As part of Lakshya, the founders taught and mentored more than 10,000 students and trained more than 200 teachers between them.

Vamsi Krishna, Co-Founder and CEO

Pulkit Jain, Co-Founder and Head Product

Anand Prakash, Co-Founder and Head Academics

Pankaj Jain, CFO

Arnab Dutta, COO

Simriti Goel, Head of HR

To know more about Vedantu, log on to www.vedantu.com

• इस फुल टाइम सेल्स / बिज़नेस डेवलपमेंट Job में 6 - 24 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।

इस अकाडेमिक काउंसलर जाब के बारे में अधिक जानकारी

1. इस अकाडेमिक काउंसलर जाब के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार ग्रेजुएट होना चाहिए और उसके पास 6 - 24 महीने का अनुभव होना चाहिए।
2. मैं इस जाब की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹25000 - ₹54000 प्रति महीने + इन्सेन्टिव के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह सलेम में एक फुल टाइम जाब है।
3. इस अकाडेमिक काउंसलर जाब के लिए कितने कार्य दिवस हैं?
   Ans: इस अकाडेमिक काउंसलर जाब के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस अकाडेमिक काउंसलर जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस अकाडेमिक काउंसलर जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह अकाडेमिक काउंसलर जाब घर से किया जा सकता है?
   Ans: नहीं, यह जाब घर से ऑनलाइन नहीं किया जा सकता है।
6. इस अकाडेमिक काउंसलर जाब के लिए कितनी रिक्तियां हैं?
   Ans: VEDANTU INNOVATIONS PRIVATE LIMITED में तत्काल अकाडेमिक काउंसलर के लिए 50 रिक्तियां हैं!
7. इस अकाडेमिक काउंसलर जाब के लिए कौन आवेदन कर सकता है?
   Ans: केवल पुरुष उम्मीदवार इस सेल्स / बिज़नेस डेवलपमेंट जाब के लिए आवेदन कर सकते हैं।
8. इस अकाडेमिक काउंसलर जाब के लिए टाइमिंग क्या है?
   Ans: इस अकाडेमिक काउंसलर जाब में टाइमिंग 10:00 दोपहर - 07:00 शाम है।