Provide academic counselling to prospective students regarding courses, programs, and career paths
Handle inbound and outbound calls, emails, and inquiries related to admissions
Guide students through the enrollment and admission process
Maintain accurate records of student interactions and follow-ups
Build and maintain strong relationships with students and parents
Achieve admission targets and support institutional growth
Conduct webinars, seminars, or counselling sessions when required
Stay updated on program details, eligibility criteria, and industry trends