Job Title: Customer Representative (Retail Store)
Location: Gandhinagar
Employment Type: Full-Time
Industry: Retail
Key Responsibilities
Greet customers as they enter the store and provide assistance when needed
Understand customer needs and recommend suitable products
Provide accurate information about products, pricing, offers, and store policies
Handle customer queries, feedback, and complaints professionally
Manage billing and cash register operations accurately
Maintain store cleanliness, product display, and overall store presentation
Ensure shelves are stocked, labeled, and organized
Coordinate with team members to ensure smooth store operations
Ensure a friendly and positive shopping experience.
Required Skills & Qualifications
Minimum 12th Pass; Graduate preferred
0–2 years of experience in retail, FMCG, garments, electronics, or similar industry.
Prior experience in retail, customer service, or sales (preferred but not mandatory)
Strong communication and interpersonal skills
Ability to handle customers politely and professionally
Basic knowledge of billing systems
Positive attitude, patience, and problem-solving skills