Job Title: Assistant Store Manager
Brand: Hamster London
Industry: Fashion / Lifestyle Retail
Location: [F-28, Phoenix Market city, Whitefeild, Bengaluru, Karnataka 560036]
Job Overview
Hamster London is looking for a dynamic and result-driven Assistant Store Manager to support end-to-end store operations. The role requires strong leadership skills, hands-on retail experience, and a solid understanding of key retail KPIs such as ATV and UPT. The candidate will be responsible for managing the store from opening to closing while leading the team to deliver excellent customer experience and sales performance.
Key Responsibilities
Handle store opening and closing operations independently
Lead, supervise, and motivate the entire store team
Drive store sales with a strong focus on ATV (Average Transaction Value) and UPT (Units Per Transaction)
Ensure achievement of daily, weekly, and monthly sales targets
Monitor staff performance and provide regular feedback and on-floor training
Maintain high standards of visual merchandising, grooming, and store hygiene
Deliver exceptional customer service and handle customer escalations effectively
Ensure compliance with company SOPs, processes, and policies
Coordinate with the backend team for stock movement, replenishment, and reporting
Work in rotational shifts; one straight shift per week as per business requirement
Desired Skills & Experience
2–4 years of experience in fashion or lifestyle retail
Strong knowledge of retail KPIs: ATV, UPT, conversion, and sales productivity
Proven team leadership and people management skills
Good communication and interpersonal abilities
Flexible with shift timings and weekend working