Candidate should be very good in English Communication
We are looking for a Counter Sales Executive to join our team at Shoppers Stop to assist shoppers, provide product information, process transactions, and promote sales. The role requires a positive attitude and managing responsibilities like stocking shelves, managing transactions, and delivering excellent customer service. The role offers an in-hand salary of ₹30000 - ₹60000 with growth opportunities.
• Engage customers with articulate and confident communication.
• Initiate and sustain meaningful conversations.
• Share brand heritage, product stories, and fashion trends.
• Demonstrate strong command over English and a pleasing personality.
• Anticipate customer needs and offer proactive assistance.
• Create a pampered and comfortable shopping experience.
• Handle queries and concerns with empathy and professionalism.
• Understand and communicate brand USPs effectively.
• Relate brand values to customer needs and current trends.
• Stay informed about competitor brands and market positioning.
• Identify customer preferences and personalities.
• Build rapport through shared interests and thoughtful follow-ups.
• Maintain consistent communication to foster loyalty.
• Stay updated on current affairs, fashion, and lifestyle trends.
• Demonstrate empathy across diverse age groups, genders, and backgrounds.
• Adapt styling advice to suit cultural and personal contexts.
• Show enthusiasm for learning new skills and fashion insights.
• Participate in training and development programs.
• Stay curious and proactive about industry innovations.
• Maintain a well-groomed and fashionable appearance.
• Exhibit confident body language and professional mannerisms.
• Reflect the brand’s style and ethos in personal presentation.