A Counter Sales Executive is responsible for assisting customers with product selection, handling transactions, and maintaining the sales area in a retail or service environment. They ensure customer satisfaction by providing information, resolving issues, and processing sales efficiently. Key responsibilities include greeting customers, providing product knowledge, processing payments, maintaining inventory, and contributing to sales targets.
Key Responsibilities:
Greet customers and assist with product inquiries and purchases.
Provide accurate information on pricing, features, and after-sales services.
Cross-sell products and inform customers about discounts and offers.
Ensure shelves/racks are stocked and manage merchandise returns.
Coordinate with the team for seamless customer service and share feedback with the Store Manager.
Stay updated on new products and services.