Oversee day-to-day operations of the store branch, ensuring efficient workflow.
Manage store staff, assign tasks, and monitor performance to achieve operational goals.
Maintain accurate stock and inventory records; conduct regular audits and reconciliations.
Coordinate with the head office for procurement, logistics, and replenishment.
Handle customer queries and complaints professionally, ensuring high satisfaction levels.
Monitor sales, billing, and dispatch processes to ensure accuracy and timeliness.
Prepare and submit daily/weekly/monthly branch performance and inventory reports.
Ensure compliance with company policies, safety standards, and operational guidelines.
Supervise inward and outward material movement and maintain proper documentation.
Implement strategies to improve efficiency, minimize wastage, and optimize costs.