Office Coordinator – Operations & Recruitment
Company: Kolivaasa Hospitality Private Limited (Air Country Home)
Job Location: Lake Road, South Kolkata
Job Type: Full-Time | Office-Based
Job Description
Air Country Home, a growing hospitality and short-stay property management company, is looking for a smart, organised, proactive and responsible Office Coordinator to assist the Director of Operations in managing day-to-day office activities, staff recruitment, documentation and operational coordination.
The candidate must be comfortable handling multiple responsibilities, making recruitment calls, solving routine operational problems and ensuring timely completion of assigned tasks.
Key Responsibilities
1. Assistance to Director of Operations
Provide daily administrative and coordination support to the Director of Operations.
Follow up with housekeeping staff, supervisors, vendors and internal teams.
Monitor pending tasks and ensure timely completion.
Identify operational problems and coordinate their resolution.
Prepare daily updates and reports for management.
2. Recruitment & Candidate Calling
Post job vacancies on Jobs Hai, Apna and other recruitment portals.
Search and unlock candidate profiles from recruitment databases.
Make regular outbound calls to potential candidates.
Conduct initial screening for housekeeping, supervisory and office positions.
Schedule interviews and coordinate with the operations team.
Follow up with shortlisted candidates until joining.
Maintain recruitment databases and daily calling reports.
3. Office Administration & Documentation
Maintain employee records, attendance, documents and office files.
Prepare letters, reports, spreadsheets and official correspondence.
Perform accurate data entry in Google Sheets, Excel and company software.
Manage emails, documentation and digital filing.
Maintain records of vendors, purchases, expenses and operational activities.
4. Inbound Calls & Client Coordination
Attend incoming calls from property owners, clients, vendors and employees.
Understand enquiries, complaints and operational requirements.
Resolve routine issues independently within company guidelines.
Escalate important matters to the Director of Operations.
Maintain professional communication and follow up until resolution.
5. Online Purchases & Vendor Management
Purchase housekeeping supplies, toiletries, linen and other operational materials through online platforms.
Compare prices and identify cost-effective purchasing options.
Coordinate orders, deliveries, replacements and returns.
Maintain purchase records, invoices and expense trackers.
Follow up with suppliers and service providers.
Candidate Requirements
Minimum Higher Secondary (12th pass); graduates preferred.
1–3 years of experience in office coordination, administration, recruitment calling or customer support preferred.
Good communication skills in Bengali, Hindi and basic English.
Working knowledge of computers, Google Sheets, MS Excel, email and WhatsApp.
Comfortable making regular outbound recruitment calls and handling inbound calls.
Ability to manage multiple tasks, follow up independently and solve routine problems.
Good organisational skills, attention to detail and professional communication.
Honest, punctual, disciplined and responsible.
Candidates residing in South Kolkata or nearby areas preferred.
Ideal Candidate
We are looking for someone who is proactive, resourceful and capable of taking ownership of assigned responsibilities.
The candidate should not require constant supervision for routine work and must be comfortable coordinating with multiple people, following up on pending matters and completing tasks within deadlines.
This is a hands-on office coordination role involving recruitment, calling, administration and operations support—not merely a receptionist or data-entry position.
Immediate joiners preferred.
Air Country Home | Stay • Host • Earn