Key Responsibilities:
• Lead end-to-end recruitment for BPO & IT hiring.
• Manage workforce planning and achieve hiring targets within TAT.
• Lead and mentor Recruitment, HR Operations, ER, and Administration teams.
• Handle employee relations, grievance management, and engagement initiatives.
• Ensure HR compliance, onboarding, documentation, and HR operations.
• Monitor recruitment metrics, MIS, and process improvements.
• Coordinate with business leaders for manpower planning and HR strategy.
Eligibility:
• MBA/MSW/PGDM in HR or equivalent.
• 8–12 years' experience (Manager) / 10–15 years (Senior Manager).
• Minimum 4+ years of team handling experience.
• Mandatory experience in BPO & IT recruitment.
• Strong knowledge of HR Operations, Employee Relations, and bulk hiring.
• Excellent leadership, communication, and stakeholder management skills.