HR and Operations Executive

Job Description: HR & Operations Executive

Company Name: Urban Yatra
Industry: Tour & Travel
Job Location: Soubhagya Nagar
Experience Required: 3–5 Years
Salary: ₹15,000 – ₹25,000 per month
Employment Type: Full-Time

About Urban Yatra

Urban Yatra is a tour and travel company committed to providing seamless travel experiences and reliable travel solutions to its customers. We are looking for a proactive, organized, and responsible HR & Operations Executive to manage human resources activities and day-to-day travel operations efficiently.

Key Responsibilities

1. Human Resources (HR)

• Manage recruitment, screening, interviewing, and onboarding of employees.

• Maintain employee records, attendance, leave, and documentation.

• Handle payroll coordination, salary records, and HR-related reports.

• Monitor employee performance, discipline, and workplace coordination.

• Ensure compliance with company policies and HR procedures.

• Support employee engagement, training, and grievance resolution.

2. Operations Management

• Manage daily operational activities and ensure smooth workflow.

• Coordinate with travel agents, hotels, transport providers, and other vendors.

• Assist in tour planning, travel bookings, hotel reservations, and transportation arrangements.

• Monitor tour schedules, itineraries, customer requirements, and service delivery.

• Handle customer queries, operational issues, and service-related complaints.

• Maintain vendor records, operational expenses, invoices, and reports.

• Coordinate with the sales and travel operations teams to ensure timely execution of travel packages.

• Track pending bookings, payments, confirmations, and other operational activities.

3. Administration & Reporting

• Maintain office documentation and administrative records.

• Prepare daily, weekly, and monthly operational reports.

• Monitor office supplies, expenses, and other administrative requirements.

• Ensure effective communication and coordination across departments.

Eligibility Criteria

• Minimum 3–5 years of relevant experience in HR, administration, operations, or the travel and tourism industry.

• Experience in a tour and travel company will be preferred.

• Good communication, interpersonal, and organizational skills.

• Proficiency in MS Office, Excel, email, and basic reporting tools.

• Strong problem-solving and multitasking abilities.

• Ability to coordinate with employees, vendors, and customers.

• Knowledge of HR documentation, attendance management, and operational coordination.

• A responsible, detail-oriented, and result-driven approach to work.

Salary & Benefits

• Salary: ₹15,000–₹25,000 per month, depending on experience and skills.

• Full-time employment with opportunities for professional growth.

• Supportive and collaborative work environment.

How to Apply

Interested candidates can share their updated resume at odisha@urbanyatra,com

WhatsApp Number-9437534579

Join Urban Yatra and be part of a team dedicated to delivering excellent travel experiences while ensuring smooth business operations.

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