हेल्पडेस्क एग्जीक्यूटिव (ऑफिस)

Job Description – Admin Helpdesk Executive

Position: Admin Helpdesk Executive
Experience: 1–3 Years
Education: Graduate in any discipline
Industry: Facility Management / Corporate Office

Job Responsibilities

• Handle day-to-day administrative helpdesk operations.

• Attend and respond to employee queries related to administration and facilities.

• Register, track, and close service requests and complaints within the required timeline.

• Coordinate with housekeeping, security, maintenance, and other support teams for issue resolution.

• Maintain records of complaints, requests, and their status.

• Coordinate with vendors and service providers whenever required.

• Assist in office facility management, including housekeeping, pantry, stationery, and maintenance requirements.

• Monitor and follow up on pending requests to ensure timely closure.

• Prepare basic MIS reports and daily/weekly administrative reports.

• Maintain proper documentation and administrative records.

• Support visitors and employees with general administrative assistance.

• Ensure compliance with office policies, safety standards, and administrative procedures.

• Perform any other administrative duties assigned by the reporting manager.

Required Skills

• Good communication and interpersonal skills.

• Strong coordination and follow-up skills.

• Basic knowledge of MS Office, especially Excel and Word.

• Good problem-solving and customer-service approach.

• Ability to manage multiple requests and priorities.

• Good documentation and record-keeping skills.

• Professional and polite attitude.

• इस फुल टाइम रिक्रूटर / एचआर / एडमिन Job में रिक्रूटर / एचआर / एडमिन में 1 - 4 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।