Associate Director - Digital Transformation in HR and Talent Management

Associate Director-Digital Transformation At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Associate Director – Digital Transformation (HR / Talent) We are looking for a seasoned digital transformation leader with strong experience in driving technology enablement, process design, and large-scale program execution across HR/Talent functions. This is a strategic role requiring a strong blend of business understanding, technology acumen, and operational excellence to lead transformation initiatives We are seeking a leader with a passion for simplifying complex processes, driving technology adoption, and enabling scalable, standardized, and high-impact solutions in a global, collaborative environment. The opportunity You will lead end-to-end digital transformation initiatives across Talent programs, focusing on technology rollouts, process redesign, and implementation governance. You will act as a bridge between business, technology teams, and vendors to ensure seamless execution and sustained adoption. Your key responsibilities Lead end-to-end technology rollouts including solution design alignment, release management, UAT governance, implementation planning, and post-go-live stabilization Act as the primary interface between business stakeholders, internal technology teams, and external vendors to drive solution delivery and issue resolution Drive process design and re-engineering initiatives focused on simplification, standardization, and scalability across Talent processes Develop and institutionalize SOPs, service design frameworks, and governance models to ensure consistency and operational efficiency Lead continuous improvement initiatives by identifying process gaps, inefficiencies, and opportunities for automation and digital enablement Ensure strong program governance across initiatives including milestone tracking, risk management, dependency management, and stakeholder alignment Partner with global Talent COEs, HR Services, and Technology teams to translate business requirements into scalable digital solutions Drive change management and adoption strategies to ensure effective transition to new tools, systems, and processes Build and mentor teams to deliver high-quality transformation programs and foster a culture of innovation and continuous improvement Skills and attributes for success Strong stakeholder management with ability to influence senior leaders and drive alignment across global teams Deep experience in managing technology implementations, releases, and transformation programs Strong understanding of HR processes and systems (e.g., SuccessFactors, PeopleSoft or similar platforms) Experience in process re-engineering, service design, and operating model transformation Proven ability to manage vendor relationships and technology interfaces Strong program management skills with experience in Agile/iterative delivery methodologies Ability to simplify complexity and drive standardization across diverse processes and regions Effective communication skills with the ability to translate business needs into actionable technology and process solutions To qualify for the role, you must have Bachelor’s/Master’s degree or equivalent experience ~12–15 years of experience with a strong focus on digital transformation, technology implementation, and process excellence Experience leading large-scale transformation programs across HR/Talent or similar enterprise functions Proven track record of driving process simplification, standardization, and automation initiatives Experience in managing cross-functional and global stakeholder groups Strong team leadership and people management experience Ideally, you’ll also have Experience working in global delivery models and shared services environments Familiarity with Agile frameworks, DevOps, and release management tools Exposure to emerging HR technologies, automation, and digital platforms What we look for A strategic and execution-focused leader who combines strong business insight with technology expertise, thrives in complex environments, and drives transformation with measurable impact on efficiency, scalability, and user experience. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Experience Level Mid Level