Associate Consultant - Workforce Management Functional

Associate Consultant - WFM Functional Key Responsibilities: Support WFM implementation and transformation activities across: Timekeeping Advance Scheduling Attendance and Accruals Participate in WFM testing cycles (SIT/UAT) and document defects and resolutions Prepare client deliverables, including processing documentation, reports, and presentations Assist in conducting workshops, requirement gathering sessions, and stakeholder interactions Support configuration activities under guidance from senior team members Skills & Competencies: Strong analytical and data handling skills Good communication and stakeholder interaction skills Strong attention to detail and problem-solving ability Tools & Technologies: WFM platforms: UKG / Kronos (preferred) Process tools: Visio, PowerPoint Education / Years of Work Experience: MBA HR or equivalent preferred 2+ years of experience across WFM, and time-related transformation programs Key Responsibilities: • Support WFM client projects by applying knowledge of Timekeeping, Attendance, Leave Management, Scheduling, Accruals, and related WFM modules. • Demonstrate functional and technical proficiency in Workforce Management and take a business driven approach to solving client challenges. • Work as part of a global distributed team and ensure quality, timeliness, and accuracy of all deliverables. • Assist in full lifecycle WFM activities including Discovery, Design, Configuration, Testing, Knowledge Transfer, and Deployment support. • Prepare functional documentation, configuration workbooks, test scenarios, and issue logs. • Drive effective communication with onsite teams and client stakeholders; ensure clarity and timely updates. • Contribute to development of collateral, tools, templates, methodologies, and knowledge assets within the WFM practice. • Demonstrate problem solving, analytical thinking, and attention to detail in project tasks. Qualification: 3–5.5 years of experience working in Workforce Management across Timekeeping, Attendance, Scheduling, Accruals, Forecasting, or related modules. Experience in WFM testing cycles including SIT and UAT. Understanding data mapping, configuration documentation, and business requirement analysis. Strong consulting skills with the ability to manage tasks, meet deadlines, and proactively identify risks. Analytical abilities and working knowledge of Excel, Word, PowerPoint. Strong written and verbal communication skills. Positive attitude, customer focus, and willingness to learn. Additional Requirements: Experience working with US or multi‑geo clients is an added advantage. Ability to seek feedback and adopt changes to improve performance. Acts in accordance with legal, regulatory, and internal risk management guidelines Education / Years of Work Experience: MBA HR or equivalent postgraduate degree from an accredited institution preferred. 3–5.5 years of hands‑on experience in Workforce Management systems and processes. Experience Level Mid Level