एडमिशन काउंसलर

Job Description (JD) – Senior Admission Counselor

Job Title: Senior Admission Counselor
Experience: Minimum 5 Years
Department: Admissions & Student Recruitment
Employment Type: Full-Time
Location: [Location]

Job Summary

We are looking for an experienced and result-oriented Senior Admission Counselor with at least 5 years of experience in educational admissions. The ideal candidate will be responsible for counseling prospective students, managing the complete admission cycle, achieving enrollment targets, and maintaining excellent relationships with students and parents.

Key Responsibilities

• Counsel prospective students and parents regarding courses, career opportunities, eligibility, and admission procedures.

• Handle inquiries through phone calls, emails, WhatsApp, walk-ins, and online platforms.

• Guide students through the complete admission process, from inquiry to enrollment.

• Meet monthly and quarterly admission targets.

• Conduct follow-ups with leads using CRM and maintain accurate records.

• Coordinate with academic, finance, and operations teams for smooth admissions.

• Organize and participate in seminars, webinars, educational fairs, and campus events.

• Train and mentor junior admission counselors.

• Prepare daily, weekly, and monthly admission reports.

• Resolve student and parent queries professionally.

• Maintain high standards of customer service and student satisfaction.

• Build partnerships with schools, colleges, consultants, and other referral sources.

• Stay updated on educational programs, industry trends, and competitor offerings.

Required Qualifications

• Bachelor's degree in any discipline (Master's degree preferred).

• Minimum 5 years of experience in admissions, student counseling, or education sales.

• Experience in universities, colleges, training institutes, EdTech companies, or coaching institutes is preferred.

Required Skills

• Excellent communication and interpersonal skills.

• Strong counseling and negotiation abilities.

• Proven track record of achieving admission or sales targets.

• CRM and lead management experience.

• Good presentation and public speaking skills.

• Strong organizational and time-management abilities.

• Ability to work under pressure and meet deadlines.

• Proficiency in MS Office (Excel, Word, PowerPoint).

• Knowledge of admission software/ERP is an advantage.

Preferred Skills

• Team leadership and mentoring experience.

• Experience handling online and offline admission campaigns.

• Knowledge of digital lead generation and student engagement strategies.

• Multilingual communication skills (English and Hindi preferred).

Key Performance Indicators (KPIs)

• Admission conversion rate

• Monthly enrollment targets

• Lead response time

• Student satisfaction score

• Follow-up effectiveness

• CRM data accuracy

• Team performance (if managing counselors)

Salary

• Competitive salary based on experience and performance.

• Incentives based on admission targets.

• Performance bonuses and career growth opportunities.

Benefits

• Health insurance

• Paid leave

• Professional development and training

• Performance incentives

• Career advancement opportunities

Preferred Candidate Profile

• 5+ years of successful admission counseling experience.

• Strong leadership and problem-solving skills.

• Student-focused approach with excellent relationship management.

• Self-motivated, target-driven, and capable of working independently as well as in a team.

Experience Required: 5+ Years
Industry: Education / EdTech / Higher Education / Training Institute
Reporting To: Admission Manager / Head of Admissions

• इस फुल टाइम रिक्रूटर / एचआर / एडमिन Job में रिक्रूटर / एचआर / एडमिन में 5 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।