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Facilities & Office Operations
Manage end-to-end office operations, including housekeeping, security, pantry services, etc.
Oversee preventive and breakdown maintenance for building systems (HVAC, fire safety, electrical, plumbing, and UPS/CCTV).
Own the maintenance issue resolution cycle.
Coordinate space planning, seating adjustments, and office refurbishments.
2. Vendor & Procurement Management
Manage the complete vendor lifecycle, from evaluation and onboarding to performance tracking and contract renewals.
Collect a minimum of three competitive quotations for office supplies, assets, and repairs to prepare comparison sheets.
Monitor vendor Service Level Agreements (SLAs), issue monthly scorecards, and enforce corrective measures.
Process and verify vendor invoices in coordination with the Finance department.
3. Budget & Cost Control
Maintain the administration budget tracker and keep monthly variance within an approved threshold
Record expenses accurately in enterprise resource software and ensure smooth month-end financial closure.
Identify continuous cost-saving opportunities and commercial negotiation strategies.
4. Team Leadership & Stakeholder Coordination
Supervise support staff, front desk personnel, and facilities teams, setting daily priorities and performance goals.
Coordinate seamlessly with HR, IT, Finance, and Legal departments for onboarding readiness and facility requests.
Maintain an active helpdesk tracker to resolve internal employee grievances regarding workplace infrastructure.
5. Compliance, Safety & Reporting
Ensure strict adherence to statutory compliances, fire safety regulations, hygiene standards, and emergency evacuation drills.
Keep operational logs up to date (asset registers, AMC trackers, and snag registers).
Publish weekly and monthly Management Information System (MIS) reports covering expenses, KPIs, and facility audits.