Front Office & ReceptionGreet and assist visitors, clients, and vendors warmly and professionally.Answer, screen, and direct incoming phone calls, emails, and WhatsApp/digital inquiries.Maintain the reception area and front desk in a clean, organized, and welcoming condition.Handle incoming/outgoing couriers, mail, and basic administrative paperwork.Manage appointment scheduling and maintain visitor/client logs.Sales & Client ConversionExplain our products, services, or pricing details to walk-in clients and callers.Qualify inbound leads and follow up with prospective clients to close sales or book visits.Coordinate with the core sales team to hand over hot leads and track daily inquiry reports.Maintain and update customer databases, CRM entries, and daily sales logs.