Job Summary
The Receptionist is responsible for managing the front desk, welcoming visitors, handling incoming calls, and providing administrative support to ensure smooth office operations.
Key Responsibilities
Front Desk Management
Greet and welcome visitors in a professional and friendly manner.
Direct visitors to the appropriate department or person.
Maintain visitor records and issue visitor passes.
Call Handling
Answer and manage incoming phone calls.
Transfer calls to the relevant department or employee.
Take and deliver accurate messages when required.
Office Coordination
Handle courier dispatch and incoming deliveries.
Coordinate with different departments for communication.
Maintain the reception area in a neat and presentable condition.
Administrative Support
Maintain office registers such as visitor log, courier records, etc.
Assist HR and Admin team with basic documentation.
Support scheduling of meetings and appointments.
Communication Management
Receive and distribute official emails, letters, and documents.
Provide basic information to visitors, clients, and vendors.
Required Skills
Good communication and interpersonal skills
Basic computer knowledge (MS Word, Excel, Email)
Professional appearance and behavior
Ability to multitask and manage time efficiently
Customer service attitude
Educational Qualification
Minimum Graduate (preferred)
Good spoken English and Hindi
Working Hours
Monday to Saturday
As per company office timings