Visitor and Guest Management
Welcome Visitors: Greet clients, vendors, and guests warmly as they enter.
Check-In & Security: Issue visitor badges, verify appointments, and log arrivals in the visitor book.
Provide Directions: Guide or direct guests to the correct meeting rooms or staff members.
Phone and Communication Handling
Operate Phone Systems: Answer incoming calls promptly on multi-line phones or switchboards.
Screen and Route Calls: Forward calls to the right department or take detailed
Handle Digital Inquiries: Respond to general office emails and web-based questions.
Administrative and Clerical Support
Manage Appointments: Schedule and confirm meetings, and maintain executive or room calendars.
Handle Mail and Deliveries: Receive, sort, and distribute incoming mail, packages, and courier deliveries.
Perform Office Tasks: Handle data entry, filing, photocopying, scanning, and document prep.
Facility and Supply Oversight
Maintain Reception Area: Keep the lobby, waiting area, and front desk clean and organized.
Monitor Supplies: Track inventory levels and reorder office supplies.
Support Safety Protocols: Assist with emergency evacuations and guide visitors to safety exits.