1. Greet and welcome visitors, guests, and clients in a professional manner.
2. Handle incoming phone calls, emails, and inquiries.
3. Manage visitor registration and maintain front desk records.
4. Schedule appointments and coordinate meetings.
5. Provide information about company services, policies, or procedures.
6. Receive and sort mail, deliveries, and documents.
7. Maintain a clean and organized reception area.
8. Assist with administrative tasks such as data entry, filing, and record keeping.
9. Coordinate with different departments to resolve visitor or customer requests.
10. Handle customer complaints politely and escalate issues when needed.
11. Maintain confidentiality of company and client information.
12. Manage office supplies and support daily office operations.
13. Any other duties and responsibilities assigned by management from time to time.