Key Responsibilities
Welcome and attend to patients in a polite and professional manner.
Manage patient registration, appointments and OPD records.
Handle phone calls, WhatsApp enquiries and appointment scheduling.
Coordinate with doctors and assist in smooth day-to-day clinic operations.
Dispense prescribed homeopathic medicines to patients accurately as per the doctor's prescription.
Explain medicine names, dosage instructions and basic usage to patients as directed by the doctor.
Maintain proper stock of medicines and inform management about low-stock items.
Maintain medicine dispensing records and inventory.
Handle billing, payments and basic cash/UPI transactions.
Maintain cleanliness and organized arrangement of the reception and medicine area.
Follow clinic SOPs and maintain patient confidentiality.
Assist with basic administrative and front-desk activities.