Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and forward incoming phone calls.
Maintain the reception area, ensuring it is clean and presentable at all times.
Handle visitor logbook, issue visitor passes, and ensure proper security protocols.
Manage incoming and outgoing mail, couriers, and deliveries.
Assist with scheduling meetings, booking conference rooms, and coordinating appointments.
Maintain office supplies inventory and report shortages.
Support HR and Administration with basic clerical work (scanning, photocopying, filing, data entry).
Handle employee inquiries and assist with internal communication.
Provide customer service and route queries to appropriate departments.