A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
20,000 - 24,000 /महीना
Saltstayz Hospitality Private Limited
अंतर्राष्ट्रीय हवाई अड्डे के पास, बैंगलोर
रिसेप्शनिस्ट में 6 - 24 महीने का अनुभव
फुल टाइम
A Front Office Associate is the first point of contact for guests, responsible for providing excellent customer service, managing front desk operations, and ensuring a positive guest experience.
Key Responsibilities
Guest Interaction: Greet and welcome guests upon arrival, ensuring a warm and professional atmosphere.
Check-Ins and Check-Outs: Efficiently handle guest check-ins and check-outs, managing room assignments and reservations.
Customer Service: Address and resolve guest inquiries, complaints, and requests promptly to enhance guest satisfaction.
Administrative Tasks: Perform administrative duties such as filing, data entry, and managing correspondence related to guest services.
Coordination: Collaborate with other hotel departments (e.g., housekeeping, maintenance) to ensure guest needs are met and operations run smoothly.
Phone Management: Answer, screen, and forward incoming phone calls, providing information and assistance as needed.
