Greet and welcome visitors/clients in person, ensuring they feel acknowledged and comfortable.
Answer, screen and route incoming phone calls and take/relay messages as needed.
Manage the reception area: keep it tidy, presentable, stocked with necessary materials (e.g., forms, brochures, pens).
Provide general administrative support to other team members (filing, scanning, copying, data entry).
Maintain front-office security protocols (e.g., visitor badges, logbook) as per company guidelines.
Use office equipment (phone systems, printers, scanners) and basic computer software to perform tasks.
Handle enquiries (by phone, email or in person) and direct them to the right person or department.