Receptionist

Job Description (JD)

Position: Telecaller cum Receptionist Department: Front Office

Location: Lower Parel, East Mumbai

Working Days & Time: Monday to Saturday | 9:00 AM – 6:30 PM Reporting To: HR Manager / Admin Head

CTC / Salary:  ₹20,000 – ₹30,000 per month (based on experience & interview performance)

Job Summary:

The Telecaller cum Receptionist will handle inbound and outbound calls, manage front desk operations, coordinate interviews/appointments, and provide administrative support to HR and operations.

Key Responsibilities (KRA):

• Make outbound calls for inquiries, follow-ups, interview scheduling, and appointments.

• Handle inbound calls professionally.

• Share accurate information about services and job openings.

• Maintain call records and daily reports.

• Greet visitors and manage front desk operations.

• Maintain visitor register and handle couriers/documents.

• Assist HR/Admin with records, interviews, and follow-ups.

• Maintain confidentiality and professional communication.

Basic Requirements / Eligibility:

• Fluent in English (Hindi/Marathi preferred).

• Basic to good knowledge of MS Excel and email.

• Basic working knowledge of AI tools.

• Good verbal and written communication skills.

• Presentable and customer-friendly.

• Graduate (any stream).

• Willing to work from Lower Parel.

• Driving license is an added advantage.

Experience:

• 0 to 2 years experience. 

• Freshers with good communication may apply

Please do share your updated CV with the following details.

Position looking to apply:

Experience in yrs:

Current / Last Salary (CTC):

Expected Salary (CTC):    

Notice Period:

Residence Location (Nearest Railway Station Name & East or West):

Are you currently working? Yes/No

If Yes Reason for looking job change.

If No Reason for last job left.

Thanks & Regards,  

Swapnil Gadkari  Contact: +91 9326340194

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