Receptionist (Email Handling Specialist)
Company: Astrokapoor
Job Summary:
Astrokapoor is seeking a well-organized and professional Receptionist with strong email handling skills. The ideal candidate will be the first point of contact for visitors and clients while efficiently managing email communications and administrative tasks.
Key Responsibilities:
Greet and assist visitors in a courteous and professional manner
Answer, screen, and forward incoming phone calls
Manage and respond to company emails in a timely and accurate manner
Maintain and organize email inboxes, ensuring proper categorization and follow-ups
Schedule appointments and manage calendars
Handle customer inquiries via email and direct them to the appropriate department
Maintain records, files, and office documents
Coordinate with internal teams for smooth communication
Ensure the reception area is tidy and presentable
Required Skills & Qualifications:
Proven experience as a receptionist or in a similar role
Strong knowledge of email platforms (e.g., Gmail, Outlook)
Excellent written and verbal communication skills
Professional attitude and appearance
Good organizational and multitasking abilities
Basic computer knowledge (MS Office, internet usage)
Ability to handle confidential information responsibly