Greet and assist patients, visitors, and vendors courteously.
Manage patient check-ins and check-outs.
Answer and direct incoming calls promptly and professionally.
Maintain appointment schedules and coordinate with doctors and departments.
Handle patient queries and provide appropriate information or escalate as needed.
Maintain accurate records of patient visits and billing information.
Coordinate with administrative and medical staff for smooth workflow.
Ensure the reception area is clean, organized, and presentable at all times.