Job Overview
Role Title: Receptionist / Front Office Executive
Industry Type: Non-Banking Financial Company (NBFC)
Work Location: Head Office – Ernakulam (Kochi, Kerala)
Compensation Range: ₹15,000 – ₹18,000 per month
Experience Required: Freshers
Education Required: Any Graduation degree
Candidate Preference: Female; Ernakulam natives strongly preferred
Core Profile Attributes: Highly professional presentation, pleasant demeanor, and exceptional communication skills.
Core Key Responsibilities:
1. Front Desk & Visitor Management
Welcome clients, auditors, candidates, and guests warmly.
Maintain a professional, organized reception area.
Direct visitors to relevant departments or meeting rooms.
Manage the visitor logbook and issue security badges.
Answer general inquiries about NBFC branch services.
2. Switchboard & Communication Management
Filter and forward incoming corporate telephone calls.
Take accurate messages for executive leadership teams.
Monitor the main corporate email inbox daily.
Share corporate announcements with branch offices.
Assist in screening initial walk-in job applicants.
3. Mail, Courier & Administrative Support
Sort and track inward/outward office couriers.
Maintain logs for legal and compliance letters.
Coordinate scheduling for corporate conference rooms.
Supervise the office support staff regarding cleanliness.
Monitor front office stationery stock levels.
Required Skills & Qualifications:
Technical Competencies
Basic Computers: Comfort using Microsoft Office tools like Word and Excel.
Email Etiquette: Ability to draft clear, formal emails to internal teams.
Behavioral Competencies
Excellent Communication: Fluent and polished verbal skills in English and Malayalam.
Professional Presence: Well-groomed, polite, and confident presentation.
Multitasking Ability: Capacity to manage ringing phones and walk-in guests simultaneously.