Industry Description:
Diamond & Jewellery Industry – The company deals with diamond jewellery and customer services. The receptionist is responsible for greeting customers, handling phone calls, managing appointments, attending customer enquiries, maintaining visitor records and coordinating with the sales team and office staff.
Job Responsibilities:
Handle incoming calls and greet visitors professionally.
Manage front desk operations and visitor entries.
Attend customer queries and provide basic information.
Coordinate meetings and appointments.
Maintain records, emails and daily office activities.
Handle incoming and outgoing correspondence.
Required Skills:
Good communication skills.
Basic computer knowledge (MS Word, Excel).
Professional personality and grooming.
Good telephone etiquette.
Customer handling and coordination skills.
Knowledge of basic email and office administration.