A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
12,500 - 23,000 /महीना*
Anti Gnat Services Private Limited
अल्फा 2 कमर्शियल बेल्ट, ग्रेटर नोएडा
₹5,000 इनसेंटिव्स शामिल
रिसेप्शनिस्ट में 1 - 6+ वर्षो का अनुभव
Full Time
A Pest Mangement Service Coordinator manages the daily scheduling, dispatching, and logistics for pest control technicians, ensuring efficient service delivery, compliance, and high customer satisfaction. They act as the primary liaison between clients and field staff, handling customer inquiries, appointment scheduling, and required documentation. [1, 2, 3, 4]
Key Responsibilities
Scheduling and Dispatch: Organise daily, weekly, and monthly service schedules for field technicians, optimizing routes for efficiency.
Customer Service: Act as the first point of contact for client inquiries, scheduling requests, and service complaints.
Documentation and Reporting: Maintain accurate records of services, contracts, and technician activities, ensuring compliance with local regulations.
Logistics Coordination: Monitor inventory, such as pesticides, baits, and equipment, to ensure technicians are prepared for scheduled jobs.
Support Field Staff: Coordinate with technicians to resolve service issues and manage the completion of assigned tasks within established timeframes.
Required Skills and Qualifications
Communication: Excellent verbal and written skills for client and staff interaction.
Organizational Ability: Strong scheduling, planning, and logistics skills.
Technical Proficiency: Experience with CRM software, routing software, and scheduling tools.
Problem-Solving: Ability to handle service complaints and adjust schedules to meet urgent needs.
Experience: Previous experience in dispatching, customer service, or the pest control industry is typically required
