Housekeeping

Job Summary

We are seeking a versatile, organized, and hospitable Housekeeping & Front Desk Associate to manage the daily operations of our service apartments. In this dual role, you will be the face of our property—handling guest relations, bookings, and billing—while also ensuring the apartments are maintained to the highest standards of cleanliness and comfort.

Key Responsibilities

📞 Front Desk & Guest Relations

• Answering Calls & Inquiries: Respond promptly and professionally to phone calls, emails, and online inquiries regarding availability, rates, and amenities.

• Booking Management: Process reservations, cancellations, and modifications using our property management system.

• Check-in / Check-out: Warmly welcome guests, verify identities, issue keys, and provide an overview of the apartment rules and local area.

• Billing & Payments: Generate invoices, process cash/card payments, handle security deposits, and resolve billing discrepancies accurately.

🧼 Housekeeping & Maintenance

• Apartment Turnovers: Maintain rooms and cleaning process

• Daily Maintenance: Perform light touch-up cleaning for long-term guests and maintain cleanliness in common areas (lobby, hallways, laundry room).

• Inventory Control: Track and restock cleaning supplies, toiletries, and fresh linens. Report any shortages to management.

• Property Inspections: Check rooms for any maintenance issues (e.g., broken appliances, plumbing leaks, burnt-out bulbs) and coordinate repairs immediately.

• इस फुल टाइम रिसेप्शनिस्ट Job में रिसेप्शनिस्ट में 6 - 12 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।