Welcome and greet guests warmly upon arrival.
Manage guest seating and maintain the waiting list during peak hours.
Assist guests with table allocation and provide menus.
Handle guest queries and coordinate with the Restaurant Manager and service team.
Ensure a smooth and pleasant guest experience from arrival to departure.
Manage reservations and special guest requests.
Maintain proper coordination between the host desk, service team, and kitchen.
Handle guest feedback professionally and escalate concerns when required.
Maintain cleanliness and presentation of the reception/hostess area.
Support the restaurant team during busy operations and special events.