A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
20,000 - 25,000 /महीना
Ace Stayz Private Limited
पितंपुरा, दिल्ली
रिसेप्शनिस्ट में 6 - 60 महीने का अनुभव
फुल टाइम
Key Roles and Resposibilities
• Welcome guests warmly upon arrival and ensure a smooth check-in/check-out process.
• Handle reservations via phone, email, and online booking platforms.
• Provide information about hotel services, amenities, local attractions, and transportation.
• Answer and direct incoming calls promptly and courteously.
• Maintain accurate guest records and process payments, registers, and billing.
• Handle guest escalations and resolve issues professionally and promptly.
• Coordinate with housekeeping and other departments for room readiness and guest requirements.
• Ensure the reception area is clean, organized, and presentable at all times.
• Follow hotel policies, procedures, and safety guidelines.
• Follow brand SOPs and hotel policies to maintain consistency in guest service, grooming, communication, and daily operations.
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