Job Profile: Help Desk Executive
Job Summary
We are looking for a dedicated Help Desk Executive for our office in Vaishali Sector-4. You will handle basic computer troubleshooting, manage support requests, and assist employees with daily technical issues.
Job Details
Job Role: Help Desk Executive / IT Support
Salary: ₹16,000 - ₹17,000 per month
Job Location: Vaishali Sector-4, Ghaziabad (Near Vaishali Metro Station)
Job Type: Full Time
Shift Timings: 09:00 AM - 05:00 PM (Day Shift)
Working Days: 6 Days Working
Eligibility Criteria
Education: 12th Pass / Graduate / IT Diploma
Experience: 0 - 1 year (Freshers can apply)
Gender: Only Female
Skills & Computer Knowledge Required
Computer Skills: Basic knowledge of operating systems (Windows), MS Office (Word, Excel), and internet browsing.
Technical Skills: Basic understanding of computer hardware, software installation, and printer setup.
Communication: Ability to understand and resolve user issues clearly.
Job Responsibilities
Handle daily walk-in, phone, or email support queries from staff.
Troubleshoot basic internet, network, and software login issues.
Maintain and set up office desktops, printers, and scanners.
Keep a record of daily issues and their resolution status.