The Guest Relations Executive serves as the primary point of contact for guests, ensuring their satisfaction from arrival to departure. This role is responsible for creating a welcoming environment, addressing guest inquiries and concerns, and coordinating with internal departments to deliver a seamless guest experience.
Location: Shripuram ,Vellore
Department: Front Office / Customer Experience
Qualifications & Requirements:
Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field.
1–3 years of experience in guest relations, front office, or customer service (preferably in hospitality).
Excellent communication, interpersonal, and problem-solving skills.
Strong attention to detail and ability to multitask in a fast-paced environment.
Professional appearance and demeanor.