A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 20,000 /महीना
Vsr Vriksha Nature Cure Resort
शमिर्पेट, सिकंदराबाद
रिसेप्शनिस्ट में 1 - 4 वर्षो का अनुभव
फुल टाइम
Manage day-to-day front office and reception operations.
Welcome and assist guests with a warm, professional, and courteous approach.
Handle guest check-in and check-out, room allocation, billing, and related documentation.
Respond to guest enquiries, requests, feedback, and complaints professionally and promptly.
Coordinate with Doctors, Therapists, Housekeeping, Kitchen, Administration, and other departments to ensure smooth guest services.
Maintain accurate guest records, registers, forms, and front office documentation.
Coordinate guest appointments, treatment schedules, consultations, and other centre activities as required.
Handle telephone calls, WhatsApp enquiries, emails, and other guest communications.
Provide guests with information regarding centre facilities, daily schedules, therapies, wellness programs, and rules.
Monitor guest arrivals, departures, extensions, room changes, and special requests.
Coordinate transportation and other guest requirements when necessary.
Maintain proper communication and handover between shifts.
Handle cash, billing, receipts, and basic financial transactions responsibly, as applicable.
Ensure confidentiality and proper handling of guest information.
Support the Front Office Manager/Management in maintaining service standards and operational discipline.
Train and guide junior front office team members when required.
Prepare and maintain daily reports and operational records.
Ensure the reception area remains professional, organized, and guest-friendly at all times.
