रिसेप्शनिस्ट फ्रंट ऑफिस/सेल्स एग्जीक्यूटिव

Job Description: Front Office Executive & Sales Coordinator

FRONT OFFICE EXECUTIVE & SALES COORDINATOR

Company: PRASAN TECHNO PRIVATE LIMITED

Location: Chennai, Tamil Nadu

Employment: Full-Time

Department: Front Office / Sales

Experience: 1 to 3 Years

Salary: Based on experience and performance

Job Summary

We are looking for a smart, confident and responsible Front Office Executive & Sales Coordinator to handle our front office, customer communication and sales support activities.

The candidate will be the first point of contact for customers and visitors. The role also includes calling leads, following up with customers, preparing quotations, coordinating meetings and supporting the sales team.

Key Responsibilities

Front Office

- Welcome customers, visitors and business partners professionally.

- Attend incoming calls and WhatsApp enquiries.

- Understand customer requirements and direct them to the right person.

- Maintain visitor and enquiry records.

- Handle incoming and outgoing correspondence.

- Manage basic office administration and documentation.

- Schedule meetings and coordinate appointments.

- Maintain customer contact details and enquiry records.

Sales Support

- Call new leads and understand their requirements.

- Follow up with existing enquiries and quotations.

- Maintain daily sales follow-up records.

- Coordinate site visits with customers and engineers.

- Prepare and send quotations, proposals and basic commercial documents.

- Follow up on pending quotations and customer decisions.

- Coordinate with the sales and technical team for customer requirements.

- Update CRM, Excel or sales enquiry records regularly.

- Support the team in converting enquiries into orders.

- Maintain good relationships with existing customers.

Digital & Communication

- Respond to customer enquiries through WhatsApp, phone and email.

- Handle basic social media enquiries and forward qualified leads to the sales team.

- Prepare simple customer messages and follow-up communications.

- Maintain proper records of all customer discussions.

Preferred Candidate

- Good communication skills in English and Tamil.

- Confident and pleasant personality.

- Good telephone etiquette.

- Basic knowledge of MS Word and Excel.

- Good follow-up skills.

- Willing to make sales calls and speak with customers.

- Should be organised and responsible.

- Should be willing to learn about Solar Power Systems, EV Charging and Electrical Solutions.

- Experience in solar, electrical, construction, engineering or similar industries will be an advantage.

Key Performance Areas

The candidate will be evaluated based on:

- Number of leads contacted.

- Follow-up discipline.

- Customer response time.

- Number of qualified leads generated.

- Quotation follow-up.

- Conversion support.

- Accuracy of customer records.

- Professional customer handling.

- Daily reporting and coordination.

Important

This is not only a receptionist role.

The candidate must be comfortable with customer calls, sales follow-up and lead conversion support. A person who only wants to handle front-office work will not be suitable for this position.

How to Apply

Interested candidates can send their CV to:

Email: INFO@PRASANTECH.IN

WhatsApp: +91 9345941175

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