Front Office Receptionist

Hiring: Management Trainee – INEJ Digital Lounge, Mumbai

Are you a passionate hospitality graduate looking to build a successful career in airport lounge operations? Join INEJ Digital Lounge as a Management Trainee and gain hands-on exposure to lounge operations, guest service excellence, team management, and business operations. Management Trainee programs in hospitality are designed to develop future leaders through structured learning and cross-functional exposure.

Position: Management Trainee
Location: Mumbai Central Railway Station
Industry: Hospitality & Airport Lounge Operations
Employment Type: Full-Time

Key Responsibilities

• Assist in daily lounge operations and ensure smooth service delivery.

• Deliver exceptional guest experiences and resolve guest concerns professionally.

• Coordinate with Front Office, F&B, Housekeeping, and Operations teams.

• Monitor service standards and ensure compliance with company SOPs.

• Support shift management, reporting, and operational audits.

• Participate in training programs and departmental rotations.

• Analyze operational challenges and suggest process improvements.

• Work closely with managers on special projects and business initiatives.

Candidate Requirements

• Bachelor's Degree/Diploma in Hotel Management, Hospitality Management, or a related field.

• Freshers and recent graduates are welcome to apply.

• Excellent communication and interpersonal skills.

• Strong leadership potential and problem-solving ability.

• Customer-focused attitude with a willingness to learn.

• Proficiency in MS Office and basic reporting tools.

• Flexible to work in rotational shifts, weekends, and holidays.

What We Offer

• Structured Management Trainee Program

• Exposure to premium airport lounge operations

• Career growth and leadership development opportunities

• Professional training and mentoring

• Dynamic and fast-paced work environment

• Interested candidates can share their updated resume with the HR Team.

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