A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 20,000 /महीना
Saravanan
अधनूर, कांचीपुरम
रिसेप्शनिस्ट में 3 - 6+ वर्षो का अनुभव
फुल टाइम
elcome guests warmly and assist with check-in and check-out procedures.
Verify guest reservations, identification documents, and payment details.
Allocate rooms according to guest preferences and availability.
Handle room reservations, amendments, cancellations, and special requests.
Provide information about hotel facilities, services, local attractions, and transportation.
Answer telephone calls, emails, and guest inquiries promptly and professionally.
Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
Maintain accurate guest records and update the Property Management System (PMS).
Process guest payments, prepare bills, and manage cash and card transactions.
Address guest complaints and resolve issues promptly or escalate them when necessary.
Monitor room status, occupancy levels, and VIP arrivals.
Ensure compliance with hotel policies, safety procedures, and data privacy standards.
Prepare daily reports, shift handover notes, and other front office documentation.
Maintain cleanliness and organization of the reception area.
