We are looking for a Front Office Receptionist to join our team at Saaol Heartcare Private Limited to perform a variety of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organization/business premises. Besides this, you will also handle front-desk tasks like managing mail and forwarding phone calls. The position offers an in-hand salary of ₹15,000 - ₹18,000 and growth opportunities.
Responsibilities:
Act as the first point of contact for patients and customers
Appointment Booking over call and for walk-in patients, including basic query resolutions from potential patients
Managing patient flow for ongoing patient treatments such as coordinating time slots with doctor and patients, answering basic patient queries, etc
Manage Billing + Payments; Regular Reporting of daily business with HQ Team
Responsible for the upkeep and smooth functioning of the center
Maintain inventory including pharmaceuticals, treatment essentials and other goods sold
Maintain essential resources for the smooth functioning of the center
Coordinating with local vendors to ensure smooth functioning of the center
Coordinating with HQ to replenish resources and inventory on a monthly basis
Staff Management such as ensuring regular attendance
Job Requirements:
The minimum qualification for this role is Diploma and 0 - 2 years of experience. Other required skills include proficiency in Microsoft Office Suite, multitasking and time-management, with the ability to prioritize tasks. He/She must have a professional attitude and be an expert in written and verbal communication.