फ्रंट ऑफिस रिसेप्शनिस्ट

ONLY CANDIDATES HAVING EXPERIENCE IN HOSPITAL SECTOR BACKGROUND CALL ME ON 7349433181

Maintain all information of the hospital services & Available Doctors, Contact Numbers, emergency & Ambulance services, suppliers & vendors, staff working, Corporate empaneled for facilities, if list extension numbers.

2.      Welcome, Receive, Guide & give Information to Visitors, Patients, Ensure Comfortable sitting to all.

3.      Attend to Phone Calls, take appointments & messages for consultant doctors, staff all transfer calls to various departments, also connect important Numbers when asked for.

4.      Ensure Proper Registration of OPD & IPD Patients capture relevant details of Patient Name, phone Numbers, Mobile Numbers & E-mail ID referring Doctor, Address etc.

5.      Book Appointments for consultant doctors as per their days schedule and Timings.

6.      Use brochures, leaflets & Other Promotional materials available to enhance information on the hospital services.

7.      Front Office Executive should know in detail about hospital Services & Facilities and relevant people working in the hospital.

8.      Get Well Versed with handling Hospital Information System, Use of Computers Skills to Process patient data, document & filing.

9.      Ensures to handover Feedback forms to all patients & Collect the same in the drop box.

10.  Ensure to Collect the payment through Cash, Credit Card as per the tariff & ensure to generate bill in duplicate (One for Patient & one for file).

11.  Co-ordinate with Finance Department in handling over cash periodically as suggested by the management / Front Office Manager.

12.  Ensure Proper Patient Information (Age, Sex, Address, Contact Number, Referral  Doctors etc., ) Hospital Numbers, MRD Numbers are generated from the Hospital Management Systems and the same is printed out & pasted in all the Patients files & the relevant case-sheet added on as per treatment.

13.  Keep ready OPD & IPD Files for use on daily basis with relevant documents & records for the doctors & user departments.

14.  Ensure to handover hospital patients ID card after registration & inform them to get the same on each & every visit.

• इस फुल टाइम रिसेप्शनिस्ट Job में 1 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।